Tuesday, January 20, 2009

Broadband Incident Report : : STIRLING MUX 1 : DEGRADED SERVICE : Reference 1344 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1344   Issue : FINAL  
  Detected Date: 20/01/2009   Detected Time: 10:49  
  Start Date: 20/01/2009   Start Time: 10:40  
  Actual Clear Date:   Actual Clear Time:  
     
  Incident Headline: : STIRLING MUX 1 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:
An Engineer has been tasked to site.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01786
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 20/01/2009 23:47

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