Friday, March 27, 2009

Broadband Incident Report : BIRMINGHAM RUBERY MUX 101 : LOSS OF SERVICE : Reference 6734 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6734   Issue : 3  
  Detected Date: 27/03/2009   Detected Time: 06:09  
  Start Date: 27/03/2009   Start Time: 06:06  
  Anticipated Clear Date: 27/03/2009   Anticipated Clear Time: 09:45  
     
  Incident Headline: BIRMINGHAM RUBERY MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Service has been restored as of 07:20, we are now monitoring for a stability period of 3 hours.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
012124012125012145012146012160
012162012168012145012146
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/03/2009 07:58

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