Wednesday, March 25, 2009

Broadband Incident Report : STEBBING MUX 101 : LOSS OF SERVICE : Reference 6565 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6565   Issue : FINAL  
  Detected Date: 24/03/2009   Detected Time: 20:12  
  Start Date: 24/03/2009   Start Time: 20:03  
  Actual Clear Date: 25/03/2009   Actual Clear Time: 17:35  
     
  Incident Headline: STEBBING MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
cable changeover
This issue may have been due to
a Cable Fault
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01371
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/03/2009 18:46

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