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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 6433 | Issue : | 12 | ||||||||||||
Detected Date: | 23/03/2009 | Detected Time: | 13:26 | ||||||||||||
Start Date: | 23/03/2009 | Start Time: | 13:26 | ||||||||||||
Anticipated Clear Date: | 24/03/2009 | Anticipated Clear Time: | 01:20 | ||||||||||||
Incident Headline: | : MANCHESTER ECCLES MUX 101 : LOSS OF SERVICE | ||||||||||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | ||||||||||||||
Progress Details: | Service has been restored as of 2220, we are now monitoring for a stability period of 3 hours. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/03/2009 22:57
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