Monday, March 30, 2009

Broadband Incident Report : EDGE ROUTER SWITCH 2 BIRMINGHAM 2 : LOSS OF SERVICE : Reference 7844 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 7844   Issue : FINAL  
  Detected Date: 30/03/2009   Detected Time: 10:48  
  Start Date: 30/03/2009   Start Time: 10:31  
  Actual Clear Date: 30/03/2009   Actual Clear Time: 16:10  
     
  Incident Headline: EDGE ROUTER SWITCH 2 BIRMINGHAM 2 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to a Fibre Fault
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01162012120012121012123012124
01443015620198402476270247642
024764602476470247669
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/03/2009 16:39

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