Broadband Incident Report : ESR2.EDINBURGH5 : PARTIAL LOSS OF SERVICE : Reference 7908 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	7908		Issue :	1
	Detected Date:	30/03/2009		Detected Time:	23:05
	Start Date:	30/03/2009		Start Time:	23:05
	Anticipated Clear Date:	31/03/2009		Anticipated Clear Time:	00:45
	Incident Headline:	ESR2.EDINBURGH5 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 31/03/2009 02:26