Friday, April 3, 2009

Broadband Incident Report : ERX11 SHEFFIELD2 : PARTIAL LOSS OF SERVICE : Reference 8571 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 8571   Issue : FINAL  
  Detected Date: 03/04/2009   Detected Time: 03:30  
  Start Date: 03/04/2009   Start Time: 03:29  
  Actual Clear Date: 03/04/2009   Actual Clear Time: 04:10  
     
  Incident Headline: ERX11 SHEFFIELD2 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a degradation of Broadband Service.  
  Progress Details: Service has been restored by completing a

Power Cycle
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/04/2009 05:52

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