Broadband Incident Report : SUTTON CHEAM ADSL 101 : LOSS OF SERVICE : Reference 7969 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	7969		Issue :	FINAL
	Detected Date:	01/04/2009		Detected Time:	00:03
	Start Date:	01/04/2009		Start Time:	00:02
	Actual Clear Date:	01/04/2009		Actual Clear Time:	04:18
	Incident Headline:	SUTTON CHEAM ADSL 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203186 0203254 0208239 0208241 0208255 0208286 0208287 0208296 0208395 0208401 0208408 0208642 0208643 0208652 0208661 0208715 0208722 0208770 0208915

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System Time Stamp: 01/04/2009 07:25