Thursday, April 16, 2009

Broadband Incident Report : GLASGOW SPRINGBURN MUX 001 & MUX 002, GLASGOW KIRKINTILLOCH MUX 101: LOSS OF SERVICE : Reference 9283 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9283   Issue : FINAL  
  Detected Date: 15/04/2009   Detected Time: 22:41  
  Start Date: 15/04/2009   Start Time: 22:28  
  Actual Clear Date: 16/04/2009   Actual Clear Time: 05:40  
     
  Incident Headline: GLASGOW SPRINGBURN MUX 001 & MUX 002, GLASGOW KIRKINTILLOCH MUX 101: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to a Data Fault
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
014155014156014157014158014177
014155014156014157014158
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/04/2009 08:47

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