Broadband Incident Report : MULTIPLE CUSTOMER CONNECTIONS : LOSS OF SERVICE : Reference 9320 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9320		Issue :	2
	Detected Date:	16/04/2009		Detected Time:	11:29
	Start Date:	16/04/2009		Start Time:	07:42
	Anticipated Clear Date:	16/04/2009		Anticipated Clear Time:	16:30
	Incident Headline:	MULTIPLE CUSTOMER CONNECTIONS : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 13:30, we are now monitoring for a stability period of 3 hours. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01142 012120 012124 012168 012173 012174 012177 01234 01235 01236 01290 01296 01383 01403 014133 014134 014144 014156 014157 014158 014161 014162 014163 014164 014193 014194 01434 01457 01467 01524 01525 01555 01621 01643 01661 01686 01698 01765 01786 01825 01842 01896 01904 01929 01952 0203044 0203110 0203177 0203202 0203224 0203231 0203234 0203265 0203267 0203268 0207021 0207062 0207165 0207207 0207261 0207401 0207498 0207501 0207620 0207622 0207627 0207633 0207642 0207652 0207720 0207738 0207771 0207787 0207801 0207803 0207819 0207921 0207922 0207928 0207967 0207978 0207981 0208177 0208216 0208248 0208254 0208274 0208275 0208288 0208296 0208344 0208352 0208364 0208365 0208395 0208401 0208404 0208440 0208441 0208447 0208449 0208482 0208544 0208647 0208669 0208723 0208752 0208773 0208826 0208829 0208835 0208881 0208888 0208889 0208896 0208932 0208992 0208993 0282076 0283882 0283888 0289020 0289022 0289028 0289029 0289030 0289043 0289058 0289059 0289060 0289061 0289062 0289094 0289096 0289258 0289260 0289262 0289263 0289264 0289266 0289267 0289262 0289263 0289264

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/04/2009 13:54