Sunday, April 12, 2009

Broadband Incident Report : : LEICESTER NODE 7670 : PARTIAL LOSS OF SERVICE : Reference 9124 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9124   Issue : FINAL  
  Detected Date: 12/04/2009   Detected Time: 19:01  
  Start Date: 12/04/2009   Start Time: 18:59  
  Actual Clear Date: 12/04/2009   Actual Clear Time: 20:58  
     
  Incident Headline: : LEICESTER NODE 7670 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Re-route
This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0157201664
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/04/2009 21:37

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