Broadband Incident Report : : NORTHWICH : LOSS OF SERVICE : Reference 13660 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13660		Issue :	FINAL
	Detected Date:	31/05/2009		Detected Time:	01:54
	Start Date:	31/05/2009		Start Time:	01:51
	Actual Clear Date:	31/05/2009		Actual Clear Time:	05:07
	Incident Headline:	: NORTHWICH : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of Software This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01606

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System Time Stamp: 31/05/2009 05:23