Monday, June 1, 2009

Broadband Incident Report : WYTHALL MUX 101 : PARTIAL LOSS OF SERVICE : Reference 13783 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13783   Issue : FINAL  
  Detected Date: 01/06/2009   Detected Time: 16:02  
  Start Date: 01/06/2009   Start Time: 16:02  
  Actual Clear Date: 01/06/2009   Actual Clear Time: 17:59  
     
  Incident Headline: WYTHALL MUX 101 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Power Cycle
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01564
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/06/2009 21:08

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