Broadband Incident Report : : WYTHALL MUX 101 : LOSS OF SERVICE : Reference 13898 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13898		Issue :	4
	Detected Date:	02/06/2009		Detected Time:	18:45
	Start Date:	02/06/2009		Start Time:	18:30
	Anticipated Clear Date:	03/06/2009		Anticipated Clear Time:	00:55
	Incident Headline:	: WYTHALL MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 21:55, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01564

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/06/2009 22:31