Wednesday, June 3, 2009

Broadband Incident Report : : HAMBLETON DSL 101 : LOSS OF SERVICE : Reference 13905 : Issue 2 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13905   Issue : 2  
  Detected Date: 02/06/2009   Detected Time: 22:50  
  Start Date: 02/06/2009   Start Time: 21:47  
  Anticipated Clear Date: 03/06/2009   Anticipated Clear Time: 04:30  
     
  Incident Headline: : HAMBLETON DSL 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 0130, we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01253
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/06/2009 02:05

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