Wednesday, May 20, 2009

Broadband Incident Report : : SHOREDITCH MUX 101, 102 : LOSS OF SERVICE : Reference 12798 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12798   Issue : 1  
  Detected Date: 20/05/2009   Detected Time: 13:12  
  Start Date: 20/05/2009   Start Time: 13:09  
  Anticipated Clear Date: 20/05/2009   Anticipated Clear Time: 15:09  
     
  Incident Headline: : SHOREDITCH MUX 101, 102 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.Further updates will be provided as soon as possible.  
  Dialling Codes Affected:
02031380203222020701202070330207059
02071680207256020736602075020207613
0207684020772902077390207749LLCL0
0207684020772902077390207749
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/05/2009 13:28

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