Saturday, May 23, 2009

Broadband SERIOUS Incident Report : : KINGSTON NODE 04001 : LOSS OF SERVICE OVER RUNNING PEW : Reference 13078 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband SERIOUS Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13078   Issue : 1  
  Detected Date: 23/05/2009   Detected Time: 07:53  
  Start Date: 23/05/2009   Start Time: 03:06  
  Anticipated Clear Date: 23/05/2009   Anticipated Clear Time: 12:00  
     
  Incident Headline: : KINGSTON NODE 04001 : LOSS OF SERVICE OVER RUNNING PEW  
     
  Incident Details: On 23 May 2009, BT experienced difficulties at Kingston ATM node.


 
  Progress Details: Engineers are making progress towards full restoration of Service.
Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/05/2009 08:19

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