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BT Wholesale - Broadband Incident Report | |||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||||||||
BT Incident Reference: | 12798 | Issue : | 2 | ||||||||||||||||||||||
Detected Date: | 20/05/2009 | Detected Time: | 13:12 | ||||||||||||||||||||||
Start Date: | 20/05/2009 | Start Time: | 11:40 | ||||||||||||||||||||||
Anticipated Clear Date: | 20/05/2009 | Anticipated Clear Time: | 15:55 | ||||||||||||||||||||||
Incident Headline: | : SHOREDITCH MUX 101, 102 : LOSS OF SERVICE | ||||||||||||||||||||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | ||||||||||||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update:Service has been restored as of 1255, we are now monitoring for a stability period of 3 hours. | ||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/05/2009 14:35
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