Broadband SERIOUS Incident Report : : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE : Reference 13078 : Issue 4 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13078		Issue :	4
	Detected Date:	23/05/2009		Detected Time:	07:53
	Start Date:	23/05/2009		Start Time:	03:06
	Anticipated Clear Date:	23/05/2009		Anticipated Clear Time:	22:17
	Incident Headline:	: KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE
	Incident Details:	On [23/05/2009 ], BT experienced some difficulties with KINGSTON NODE 04001 at Kingston The fault was identified at 03:06 The difficulty was as a result of Card change>
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Investigations and restoration work ongoing Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 23/05/2009 21:24