Broadband Incident Report : : HINDHEAD MUX 101: LOSS OF SERVICE : Reference 14631 : Issue 3 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14631		Issue :	3
	Detected Date:	12/06/2009		Detected Time:	02:50
	Start Date:	12/06/2009		Start Time:	02:45
	Anticipated Clear Date:	12/06/2009		Anticipated Clear Time:	07:35
	Incident Headline:	: HINDHEAD MUX 101: LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Service has been restored as of 04:35, we are now monitoring for a stability period of 3 hours. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01428

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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/06/2009 05:01