Monday, June 8, 2009

Broadband Incident Report : : WELWYN MUX 101 : LOSS OF SERVICE : Reference 14306 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14306   Issue : 2  
  Detected Date: 08/06/2009   Detected Time: 01:32  
  Start Date: 08/06/2009   Start Time: 01:28  
  Anticipated Clear Date: 08/06/2009   Anticipated Clear Time: 03:30  
     
  Incident Headline: : WELWYN MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01438
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/06/2009 02:33

No comments: