Monday, June 8, 2009

Broadband Incident Report : : WELWYN MUX 101 : LOSS OF SERVICE : Reference 14306 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14306   Issue : FINAL  
  Detected Date: 08/06/2009   Detected Time: 01:32  
  Start Date: 08/06/2009   Start Time: 01:28  
  Actual Clear Date: 08/06/2009   Actual Clear Time: 05:27  
     
  Incident Headline: : WELWYN MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change

This issue may have been due to
a Hardware Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01438
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/06/2009 09:07

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