Monday, June 8, 2009

Broadband Incident Report : : MULTIPLE MUXS IN HALIFAX AREA : LOSS OF SERVICE : Reference 14257 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14257   Issue : FINAL  
  Detected Date: 07/06/2009   Detected Time: 13:41  
  Start Date: 07/06/2009   Start Time: 13:36  
  Actual Clear Date: 07/06/2009   Actual Clear Time: 22:02  
     
  Incident Headline: : MULTIPLE MUXS IN HALIFAX AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a card change.

This issue may have been due to an equipment failure.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
014220148401904
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/06/2009 03:50

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