Broadband Incident Report : : BROADCHALKE MUX 101, IDMISTON MUX 001& MSAN 301, SHREWTON MUX 001 : LOSS OF SERVICE : Reference 2046 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2046		Issue :	FINAL
	Detected Date:	21/01/2010		Detected Time:	20:14
	Start Date:	21/01/2010		Start Time:	20:12
	Actual Clear Date:	22/01/2010		Actual Clear Time:	00:40
	Incident Headline:	: BROADCHALKE MUX 101, IDMISTON MUX 001& MSAN 301, SHREWTON MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card change. This issue may have been due to an Equipment Failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01722 01980

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System Time Stamp: 22/01/2010 01:06