Broadband Incident Report : : CARBOST MUX 001 : LOSS OF SERVICE : Reference 1884 : Issue 8 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1884		Issue :	8
	Detected Date:	20/01/2010		Detected Time:	11:05
	Start Date:	20/01/2010		Start Time:	11:02
	Anticipated Clear Date:	21/01/2010		Anticipated Clear Time:	09:00
	Incident Headline:	: CARBOST MUX 001 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. Due to heavy snow in the area no resource will be able to attend until daylight hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01478

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/01/2010 00:27