Wednesday, January 20, 2010

Broadband Incident Report : EDGE ROUTE SWITCH 3 EDINBURGH 2 : LOSS OF SERVICE : Reference 1896 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1896   Issue : 1  
  Detected Date: 20/01/2010   Detected Time: 13:46  
  Start Date: 20/01/2010   Start Time: 13:46  
  Anticipated Clear Date: 20/01/2010   Anticipated Clear Time: 15:46  
     
  Incident Headline: EDGE ROUTE SWITCH 3 EDINBURGH 2 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.
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Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
028901224012280122901259
0129401307013131013133013145
013146013147013153013156013165
01316601324013340134301346
0135001358013810138201383
013870138801389014143014156
014157014158014161014164014176
014177014184014187014188014195
0143401461014630146701471
0147501505015060154201560
0156101563015920159501655
0167001697016980173801771
0177901786018350185201879
0189901903019122019123019124
019125019126019128019129019137
019138019142019144019148019149
01915101915301915601915801955
01975019880199702825820282588
02827640282766028448202879300287939
02879540287963028796402882240288225
02886750288676028877202887750289020
02890220289028028902902890340289038
02890400289050028905802890590289066
02890680289070028907902890800289083
02890840289087028909102890930289094
0289096028918702892610289093
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 20/01/2010 14:05

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