Thursday, February 25, 2010

Broadband Incident Report : IDMISTON MUX 001 AND MSAN 301 : DEGRADED SERVICE : Reference 6084 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6084   Issue : 4  
  Detected Date: 25/02/2010   Detected Time: 10:58  
  Start Date: 25/02/2010   Start Time: 10:55  
  Anticipated Clear Date: 25/02/2010   Anticipated Clear Time: 15:34  
     
  Incident Headline: IDMISTON MUX 001 AND MSAN 301 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01980
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/02/2010 14:40

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