Friday, February 26, 2010

Broadband Incident Report : : PORTLAND MUX 101 : DEGRADED SERVICE : Reference 6216 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6216   Issue : FINAL  
  Detected Date: 26/02/2010   Detected Time: 07:44  
  Start Date: 26/02/2010   Start Time: 07:44  
  Actual Clear Date: 26/02/2010   Actual Clear Time: 15:38  
     
  Incident Headline: : PORTLAND MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a


Card Reseat




This issue may have been due to





an Equipment Failure







BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01305
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 26/02/2010 15:51

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