Sunday, February 21, 2010

Broadband Incident Report : PORTLAND DSL 101, CHELTENHAM DSL 10, WORTH MATRAVERS DSL 101 :DEGRADED SERVICE : Reference 5681 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 5681   Issue : FINAL  
  Detected Date: 21/02/2010   Detected Time: 15:52  
  Start Date: 21/02/2010   Start Time: 12:30  
  Actual Clear Date: 21/02/2010   Actual Clear Time: 18:40  
     
  Incident Headline: PORTLAND DSL 101, CHELTENHAM DSL 10, WORTH MATRAVERS DSL 101 :DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Reseat

This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0130501929
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/02/2010 19:09

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