Sunday, May 9, 2010

Broadband Incident Report : DINGWALL MUX 101 : DEGRADED SERVICE : Reference 13036 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13036   Issue : FINAL  
  Detected Date: 09/05/2010   Detected Time: 17:45  
  Start Date: 09/05/2010   Start Time: 17:43  
  Actual Clear Date: 09/05/2010   Actual Clear Time: 19:07  
     
  Incident Headline: DINGWALL MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Rectifier Change.


This issue may have been due to a Power Failure.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01349
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/05/2010 19:23

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