Broadband Incident Report : : TOWCESTER MUX 101 : DEGRADED SERVICE : Reference 13195 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13195		Issue :	FINAL
	Detected Date:	11/05/2010		Detected Time:	07:28
	Start Date:	11/05/2010		Start Time:	05:48
	Actual Clear Date:	11/05/2010		Actual Clear Time:	10:20
	Incident Headline:	: TOWCESTER MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01327

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System Time Stamp: 11/05/2010 10:29