Tuesday, May 11, 2010

Broadband Incident Report : : TOWCESTER MUX 101 : DEGRADED SERVICE : Reference 13195 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13195   Issue : 2  
  Detected Date: 11/05/2010   Detected Time: 07:28  
  Start Date: 11/05/2010   Start Time: 05:48  
  Anticipated Clear Date: 11/05/2010   Anticipated Clear Time: 09:56  
     
  Incident Headline: : TOWCESTER MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01327
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/05/2010 08:39

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