Broadband Incident Report : : MANCHESTER HG1 FOR EELS ISP : LOSS OF SERVICE : Reference 14265 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14265		Issue :	FINAL
	Detected Date:	21/05/2010		Detected Time:	19:14
	Start Date:	21/05/2010		Start Time:	19:11
	Actual Clear Date:	21/05/2010		Actual Clear Time:	23:13
	Incident Headline:	: MANCHESTER HG1 FOR EELS ISP : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of Application This issue may have been due to a Cable Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 22/05/2010 00:25