Wednesday, May 19, 2010

Broadband Incident Report : : MANCHESTER HG1 FOR ASTRAZENECA ISP : LOSS OF SERVICE : Reference 13847 : Issue 5 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13847   Issue : 5  
  Detected Date: 18/05/2010   Detected Time: 16:10  
  Start Date: 18/05/2010   Start Time: 14:10  
  Anticipated Clear Date: 19/05/2010   Anticipated Clear Time: 04:00  
     
  Incident Headline: : MANCHESTER HG1 FOR ASTRAZENECA ISP : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/05/2010 02:02

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