Tuesday, July 27, 2010

Broadband Incident Report : ESR9 MANCHESTER : PARTIAL LOSS OF SERVICE : Reference 21132 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21132   Issue : FINAL  
  Detected Date: 27/07/2010   Detected Time: 06:00  
  Start Date: 27/07/2010   Start Time: 06:00  
  Actual Clear Date: 27/07/2010   Actual Clear Time: 06:54  
     
  Incident Headline: ESR9 MANCHESTER : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Configuration correction

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01274
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/07/2010 07:36

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