Wednesday, July 28, 2010

Broadband Incident Report : : FITTLEWORTH ADSL 101 AND SIDLESHAM ADSL 101: LOSS OF SERVICE : Reference 21347 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21347   Issue : FINAL  
  Detected Date: 28/07/2010   Detected Time: 20:00  
  Start Date: 28/07/2010   Start Time: 19:45  
  Actual Clear Date: 28/07/2010   Actual Clear Time: 22:56  
     
  Incident Headline: : FITTLEWORTH ADSL 101 AND SIDLESHAM ADSL 101: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a


Card Reseat

This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
012430140301730017980239234
02392350239236023924202392430239257
02392590239261023926402392710239278
0239279023926102392640239271
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 28/07/2010 23:53

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