Thursday, July 29, 2010

Broadband Incident Report : : READING EDGE SWITCH ROUTER 4 : LOSS OF SERVICE : Reference 21377 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21377   Issue : 1  
  Detected Date: 29/07/2010   Detected Time: 02:53  
  Start Date: 29/07/2010   Start Time: 02:53  
  Anticipated Clear Date: 29/07/2010   Anticipated Clear Time: 02:54  
     
  Incident Headline: : READING EDGE SWITCH ROUTER 4 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.  
  Progress Details: Service has been restored
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/07/2010 03:04

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