Tuesday, October 26, 2010

Broadband Incident Report : 8 MUXES IN ABERDEENSHIRE : FAILED PLANNED WORK : Reference 30086 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30086   Issue : FINAL  
  Detected Date: 26/10/2010   Detected Time: 06:58  
  Start Date: 26/10/2010   Start Time: 06:58  
  Actual Clear Date: 26/10/2010   Actual Clear Time: 09:45  
     
  Incident Headline: 8 MUXES IN ABERDEENSHIRE : FAILED PLANNED WORK  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Card Change.

This issue may have been due to a Power Failure.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01224015610156901975
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 26/10/2010 10:05

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