Tuesday, October 26, 2010

Broadband Incident Report : : EDINBURGH ATM NODE : PARTIAL LOSS OF SERVICE : Reference 30123 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30123   Issue : FINAL  
  Detected Date: 26/10/2010   Detected Time: 12:34  
  Start Date: 26/10/2010   Start Time: 11:04  
  Actual Clear Date: 26/10/2010   Actual Clear Time: 17:00  
     
  Incident Headline: : EDINBURGH ATM NODE : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a degradation of Broadband Service.  
  Progress Details: Service has been restored by completing a

Connector Change
This issue may have been due to

a Fibre Fault

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01764
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 26/10/2010 17:23

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