Broadband Incident Report : : ALCESTER MSAN 301 & MUX 101 : DEGRADE OF SERVICE : Reference 2469 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2469		Issue :	2
	Detected Date:	21/01/2011		Detected Time:	08:52
	Start Date:	21/01/2011		Start Time:	08:51
	Anticipated Clear Date:	21/01/2011		Anticipated Clear Time:	10:58
	Incident Headline:	: ALCESTER MSAN 301 & MUX 101 : DEGRADE OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is now on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01789

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System Time Stamp: 21/01/2011 10:02