Broadband Incident Report : CAMBRIDGE : LOSS OF SERVICE : Reference 2588 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2588		Issue :	FINAL
	Detected Date:	22/01/2011		Detected Time:	16:46
	Start Date:	22/01/2011		Start Time:	16:46
	Actual Clear Date:	22/01/2011		Actual Clear Time:	21:28
	Incident Headline:	CAMBRIDGE : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01553

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Incident Manager - Automatic Mailer.
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System Time Stamp: 22/01/2011 21:57