Wednesday, January 19, 2011

Broadband Incident Report : HARDWICKE MSAN 301 : LOSS OF SERVICE : Reference 2190 : Issue 6 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2190   Issue : 6  
  Detected Date: 19/01/2011   Detected Time: 10:19  
  Start Date: 19/01/2011   Start Time: 10:18  
  Anticipated Clear Date: 19/01/2011   Anticipated Clear Time: 16:30  
     
  Incident Headline: HARDWICKE MSAN 301 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01452
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/01/2011 15:18

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