Friday, May 27, 2011

Broadband Incident Report : ADSL - 11 MUXS IN YORKSHIRE - LOSS OF SERVICE. : Reference 16837 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16837   Issue : 3  
  Detected Date: 27/05/2011   Detected Time: 01:41  
  Start Date: 27/05/2011   Start Time: 01:41  
  Anticipated Clear Date: 27/05/2011   Anticipated Clear Time: 06:00  
     
  Incident Headline: ADSL - 11 MUXS IN YORKSHIRE - LOSS OF SERVICE.  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: This incident is due to a cable failure which BT is progressing, however service impact will be protracted. Re-routes are attempted as first course of action, if available. next update 06.00
 
  Dialling Codes Affected:
012620140501964
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940

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