Thursday, May 26, 2011

Broadband Incident Report : : MANCHESTER NODE 5 : DEGRADE OF SERVICE : Reference 16792 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16792   Issue : FINAL  
  Detected Date: 26/05/2011   Detected Time: 15:37  
  Start Date: 26/05/2011   Start Time: 15:37  
  Actual Clear Date: 26/05/2011   Actual Clear Time: 17:08  
     
  Incident Headline: : MANCHESTER NODE 5 : DEGRADE OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 17:08 after a card was replaced
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0120401229012440125301254
0125701270012740128301352
014070142201484015120015122
015128015129015142015149015151
0151640151720153901565016123
016128016129016130016135016136
016137016164016165016167016181
016183016188016190016192016194
01619801663016900169701704
0170601758017660177201829
0192801938019420194301978
0199501943
 
  Duration: 0 days 01 hours 31 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940

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