Broadband Incident Report : : MILTON KEYNES NODE 02177 : PARTIAL DEGRADED SERVICE : Reference 16561 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16561		Issue :	FINAL
	Detected Date:	25/05/2011		Detected Time:	10:09
	Start Date:	25/05/2011		Start Time:	10:09
	Actual Clear Date:	25/05/2011		Actual Clear Time:	11:43
	Incident Headline:	: MILTON KEYNES NODE 02177 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service has been restored as of 1143; by completing: a change of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 01173 01179 01189 01205 01223 01225 01234 01243 01249 01271 01284 01285 01296 01308 01326 01353 01354 01373 01406 01438 01440 01480 01485 01487 01488 01503 01509 01525 01529 01536 01548 01582 01604 01608 01629 01635 01638 01664 01726 01733 01747 01767 01778 01788 01793 01799 01832 01844 01865 01908 01933 01945 01993 0238031 0238032 0238034 0238036 0238039 0238042 0238043 0238044 0238048 0238049 0238057 0238068 0238073 0238074 0238090 LLEM0 0238074 0238090
	Duration:	0 days 01 hours 34 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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