Monday, May 23, 2011

Broadband Incident Report : : INCHTURE MUX 101 : LOSS OF SERVICE : Reference 16340 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16340   Issue : 1  
  Detected Date: 23/05/2011   Detected Time: 17:07  
  Start Date: 23/05/2011   Start Time: 17:02  
  Anticipated Clear Date: 23/05/2011   Anticipated Clear Time: 22:00  
     
  Incident Headline: : INCHTURE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Incident has been caused by Adverse weather affecting Mains power to the area. Next update will be at 20:30
 
  Dialling Codes Affected:
0138201730018280185501967
01382017300182801855
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940

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