Broadband Incident Report : : FARADAY : PARTIAL LOSS OF SERVICE : Reference 21615 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21615		Issue :	1
	Detected Date:	09/07/2011		Detected Time:	13:50
	Start Date:	09/07/2011		Start Time:	13:50
	Anticipated Clear Date:	09/07/2011		Anticipated Clear Time:	15:50
	Incident Headline:	: FARADAY : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Operational teams are carrying out initial remote diagnostics. Next update will be at 15.15
	Dialling Codes Affected:	0203155 0203207 0203217 0203221 0203262 0203263 0207064 0207159 0207168 0207201 0207207 0207231 0207232 0207234 0207235 0207237 0207245 0207250 0207251 0207252 0207253 0207259 0207265 0207336 0207357 0207378 0207394 0207403 0207407 0207480 0207481 0207488 0207490 0207564 0207608 0207680 0207702 0207709 0207730 0207740 0207752 0207823 0207824 0207838 0207881 0207901 0207967 0208127 LLCL0 To Fo 0207901 0207967 0208127

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.