Broadband Incident Report : : NEWCASTLE NODE 4 : PARTIAL LOSS OF SERVICE : Reference 21397 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21397		Issue :	3
	Detected Date:	07/07/2011		Detected Time:	15:54
	Start Date:	07/07/2011		Start Time:	15:54
	Anticipated Clear Date:	07/07/2011		Anticipated Clear Time:	19:40
	Incident Headline:	: NEWCASTLE NODE 4 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Replacement hardware required and has been ordered. Waiting for an ETA to site. Next update will be at 18:50
	Dialling Codes Affected:	01429 01661 01670 019121 019122 019124 019127 019128 019144 019151 019156 019144

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.