Friday, July 8, 2011

Broadband Incident Report : : MANCHESTER NODE 13226 : DEGRADED SERVICE : Reference 21473 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21473   Issue : 1  
  Detected Date: 08/07/2011   Detected Time: 10:40  
  Start Date: 08/07/2011   Start Time: 10:35  
  Anticipated Clear Date: 08/07/2011   Anticipated Clear Time: 13:30  
     
  Incident Headline: : MANCHESTER NODE 13226 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: An engineer has been tasked to site. Next update 13.00  
  Dialling Codes Affected:
0122801229012480125301254
0125701260012700134101422
014230148401492015147015172
0152401538015390154701568
016122016124016125016132016142
016143016144016168016176016197
01619801630016780169101704
0174501758017660177201829
0188501889019000192801943
019520197801982
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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