Friday, July 8, 2011

Broadband Incident Report : : MANCHESTER NODE 13226 : DEGRADED SERVICE : Reference 21473 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21473   Issue : FINAL  
  Detected Date: 08/07/2011   Detected Time: 10:40  
  Start Date: 08/07/2011   Start Time: 10:35  
  Actual Clear Date: 08/07/2011   Actual Clear Time: 12:56  
     
  Incident Headline: : MANCHESTER NODE 13226 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service has been restored as of 12:56 by completing a change of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0122801229012480125301254
0125701260012700134101422
014230148401492015147015172
0152401538015390154701568
016122016124016125016132016142
016143016144016168016176016197
01619801630016780169101704
0174501758017660177201829
0188501889019000192801943
019520197801982
 
  Duration: 0 days 02 hours 21 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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